- What version are you using? (OS, client, server, etc.)
Server: 2604.0.1.0
Client: 2605.1.2.0 - For the scenario you’re describing, what settings/configuration do you currently have in place?
I tested creating a new group called “test” on a fresh deployment of EPP Server (version noted) above and tried to add a computer to that group. - What error messages or unexpected behavior are you seeing?
When I hit save, the page goes back to the list of groups, and my assumption is the computer has been added. However, when I go into the group edit menu, the computer is not listed as a member of that group. - What have you tried so far?
I tried deleting the test group, creating a new one and going through the same steps. However, I am not able to add any machines to the group. The computer I am adding has the latest client version installed (2605.1.20) and its licensed and online. I am seeing this same behavior with other customers on the same server and client version. We tested this in different web browsers and disabled any add-ons, but we are able to consistently recreate the behavior. The same behavior occurs whether I try to add a computer when creating the group, or if I go back to edit it after the group has been created.
Hi Jason,
This is a known issue in server version 2604.
The good new is:
- We are aware of the issue, and a fix is scheduled for the next release.
- This is only a UI glitch—computers are actually being added to the group. To verify that the computers have been added, you can navigate to Device Control → Computers and check the Groups column.
Zoran
Zoran,
Thank you for the reply and for providing details on a work around. I will keep an eye out for that next release.
Thanks!