The following versions may have limited or no support. Please see the Supported Version page for guidance.
2510.0 Updates
Patch Version 2510.0.1.0 Released
October 30, 2025
| Module | Description | ADO Number | Salesforce Number |
|---|---|---|---|
| Denylists | Issue with Domain and URL Denylists Functionality - Resolved problem where URLs added to Denylists were not being blocked as expected. The issue was caused by a deprecated condition in the code. This fix ensures that URLs listed in Denylists are correctly denied access, strengthening web browser CAP Policy enforcement. | 404363 | |
| General | Dual DNS Configuration Requirement in Image 2509 - Identified and addressed the requirement in image version 2510 for both DNS entries to be configured before saving settings. Previously, entering a single DNS was sufficient. This update ensures configurations save properly with either single or dual DNS setup, preventing erroneous resets to default values after 5 minutes. | 405166 | |
| General | Sync Time Not Working - Computers Appear Offline - Resolved an issue where machines appeared offline due to sync time failures. This was caused by an outdated database setting related to automatic update checks, which interfered with the operations.php cron job, preventing time synchronization. As of version 2510, the setting is removed to ensure proper time syncing and accurate machine status. | 405673 | |
| General | Update to Autoloader Configuration - Addressed an issue where the autoloader was not properly included in the project, causing Zend-encoded (encrypted) files to fail loading. This fix ensures the autoloader is correctly initialized before executing encoded files, ensuring smooth operation and loading within the application environment. | 405928 |
Known limitations
For any issues, please contact our Support team for assistance
| Component | Description | Case # | Escalation # |
|---|---|---|---|
| Contant Aware Protection | An error is returned when enabling CAP and eDiscovery modules on a new server: ”An error occurred. Please ensure the Endpoint Protector Server has a functional Internet connection or that the required domain and ports have been whitelisted for outgoing traffic." This is not a blocking limitation, as the modules can be enabled after trying to click “Save” and enable them a second time. | ||
| General | In newer Linux Ubuntu versions, the default installation of the ‘snap’ application for file access events in xdg Desktop portals is not supported by EPP Client. This may lead to unexpected behavior in File Tracing, File Shadow, CAP, and DPI due to missing file access events. | EPP-8735 | EPPSUPPORT-3198 |
| Device Control | Despite denying Bluetooth, Webcam, and iPhone access on macOS endpoints, the Continuity Camera issue persists in applications like Slack, Zoom, FaceTime, and Photo Booth, where the camera is not correctly blocked. | EPP-8781 EPP-6826 | |
| Content Aware Protection | Clipboard operations may not always be captured accurately by MacOS CAP OCR | EPP-8651 | |
| Content Aware Protection | On certain Linux environments, particularly those using the Wayland protocol by default, paste control is constrained due to Wayland’s inability to detect the focused window, resulting in content blocking during the copy operation. | EPP-8510 | |
| Content Aware Protection | File Shadow downloads from AWS S3 buckets, with concurrent File Tracing and CAP activation, may result in inconsistent behavior, displaying artifacts deleted in File Tracing reports but still available in CAP reports, and vice versa. | 320213, EPP-9023 | |
| Endpoint Protector Client | With the release of EPP Client version 5.9.4.1, support for Windows XP, 7, 8, early builds of Windows 10, and Windows Server 2016 has been discontinued. To maintain EPP coverage on these systems, customers should continue using EPP Client version 5.9.4.0. Please note that no new features or fixes will be backported to this release. | 438053 | |
| Endpoint Protector Client | False Positive Generation on Ubuntu with Firefox. For Ubuntu versions 18.04, 20.04, 22.04, and 24.04, when using Firefox browsers to navigate through files, the EPP Client may generate false positives. | 367650 | 00433696, 00427782 |
| Device Control | When installing a fresh Endpoint Protector (EPP) Server, the default time zone is set to a default value that may differ from your own. As a result, computers may appear as “Offline” in the status column until the time zone is adjusted and synchronized. To resolve this, navigate to Appliance → Server Maintenance, select the appropriate time zone (e.g., Istanbul), and synchronize the server time. This action ensures computers will display the correct “Online” status. A fix for this issue is planned for future updates. | 395435 | |
| Device Control & CAP | When performing a backup restoration from a 5942 server to a 2510 server, the custom logo used for User Remediation is not imported correctly. After completing the restoration process, navigate to System Parameters → User Remediation; you may notice that the custom logo is missing. A fix for this issue is being considered for an upcoming release. | 402066 | |
| Network Configuration | Cannot setup network configuration for Proxmox EPP Appliance 2509. The netcfg.yml file is missing information. To resolve, edit the /etc/netplan/netcfg.yml file ensuring the eth0 interface has the correct details, then validate and apply changes using netplan try and netplan apply. | 405653 | 00459372 |
| UI Accessibility | UI not accessible after rebooting server version 2509. Backend remains accessible. Resolution involves backing up and modifying the nginx configuration file with the correct listening settings and restarting nginx. | 405423 | 00459122 |
2509.0 Updates
Major Version Announcement Endpoint Protector Server Version 2509
October 14, 2025
| Component | Description | ADO # | Salesforce # |
|---|---|---|---|
| General | “Show/Hide Columns” Modal Display Issue in Reports and Analysis Fixed issue where the modal was hidden behind other interface elements. | ||
| General | “Test Connection” Button Error for S3 Buckets Restored functionality for S3 Bucket test connections. | 360224 | |
| General | Filter Application Issue in Admin Actions Filters now apply correctly based on selected criteria. | 369459 | 00430586 |
| General | Incorrect License Display After Accessing System Licensing Menu Licensed devices no longer appear as unlicensed after menu navigation. | 341452 | 00410118 |
| General | Incomplete AD Group Membership Visibility Post-Import Ensures all users’ group memberships are correctly synchronized. | 367260 | 00429080 |
| General | Exporting Devices in JSON Format Export now works properly across versions. | 377658 | 00437711 |
| General | High Communication Volume Between Client and Server Optimized event generation to reduce load. | 378002 | 00437920 |
| General | Emailed Alerts Not Delivered SMTP test emails now send successfully after setup. | 378303 | 00438327 |
| General | Translation Problems – German Search in Device Control now works with localized terms. | 385901 | 00444667 |
| General | Can’t Connect macOS Device to EPP Server Resolved connectivity problem with a specific macOS device. | 391937 | 00448448 |
| General | Duplicate Entries for Manually Added Computers Installing client on pre-added devices no longer creates duplicates. | 394531 | |
| General | File Shadowing Reliability Issues Fixed missing/failed shadowing in certain scenarios. | 395573 | 00450674 (contin. of 00412043) |
| eDiscovery | Correction for Contextual Detection “Related File Type” Now correctly flags only matching files. | 362859 | 00425235 |
| CAP | Incorrect OS-Based Loading of Policy Entities Entities now load correctly by OS type. | 366142 | |
| CAP | Incomplete Log Fields in CAP When Server Connection Lost Ensures full log information is retained offline and uploaded later. | 396527 | |
| CAP | Inability to Delete Files from Allowlist Files can now be removed individually. | 376245 | 00436274 |
| CAP | UI Section Mislabeling for Exported Email Denylists Corrected export log naming for email domain denylists. | 383236 | |
| CAP | File Deletion Issues Fixed removal of files requiring entire list deletion. | 377593 | 00434230 |
5.9 Updates
Version 5.9.4.3 Released (Now with Hotfix 1)
June 5, 2025
| Component | Description | Case # | Escalation # |
|---|---|---|---|
| General | EPP Client to Server Communication Compression In this release, we’ve introduced a Client to Server compression feature, which will be utilized in upcoming versions of EPP Servers (5.9.5.0 and higher) and Unify releases (7.4 and higher). This enhancement is designed to conserve bandwidth and reduce transfer limits on metered connections, as well as to lower costs associated with cloud providers. |
382009, 382939, 383176 | 00437920 |
| General | User Remediation Challenge for Domain-Joined Devices Offline This release addresses an issue where domain-joined Windows devices (connected to Active Directory) could not utilize user remediation for device control when disconnected from the network. Previously, attempting to authenticate with user credentials after disconnecting from the network resulted in an “Invalid credentials. Couldn’t initialize the connection.” error. This has been optimized to ensure seamless authentication, allowing users to access connected USB devices even when offline. |
384611 | 00437637 |
| General | Enhancement to EPP Client Behavior on Ubuntu Xorg We’ve refined the login process on Ubuntu Xorg (version 24.04) to prevent the EPP client window from opening automatically without user initiation, ensuring a more seamless user experience. Additionally, options accessed via the right-click menu now appear as intended, enhancing usability. |
385428 | 00435662 |
| General | Resolution for Department Reverting Issue in EPP Client Upgrade Upgrading the EPP client to version 6.2.4.2000 or higher previously caused departments to default to “defdep” due to a re-registration process triggered by an OpenSSL upgrade. This update ensures that custom department settings are retained during client upgrades, whether performed manually or via server updates, maintaining organizational consistency. |
379516 | 00437612, 00437246 |
| General | Improved Client Termination Logging During Node Maintenance The update refines handling to prevent unintended termination logs during node maintenance. This ensures smooth node transitions without triggering “Unplanned Client Termination” or “Forced Uninstall Attempt” logs. |
380237 | 00436395 |
| DC | Improvement in Bluetooth Device Classification for Access Rights The update enhances the accuracy of device classification, addressing situations where Bluetooth headphones previously detected as “Bluetooth Other” by older EPP agents are assigned incorrect access rights upon upgrading. Now, devices identified as “Bluetooth Headphone” will consistently receive the appropriate permissions, reflecting improved device categorization and resolving mismatches in access rights application. |
369454 | 00423693, 00424784 |
| DC | Enhanced Linux Bluetooth Control via DBus Events We have reworked the handling of Linux Bluetooth permissions to leverage DBus events, significantly enhancing the ability to control Bluetooth devices on Linux. This change improves precision and flexibility in managing Bluetooth connections and device interactions within the Linux environment. |
377022, 385745 | |
| DC | Improved Management of Bluetooth Pop-Ups on macOS Adjustments have been made to ensure that Bluetooth pop-ups are properly displayed only when appropriate permissions are in place. This enhancement ensures that the EPP agent requires full disk access to modify local databases, preventing unnecessary pop-ups if permissions are not granted, thereby streamlining user interaction on macOS. |
370581 | 00423432 |
| DC | Streamlined Log Generation for iPhone Connections Improvements have been implemented to ensure log entries are generated only once when connecting or disconnecting iPhones, preventing duplicate entries. This update enhances clarity and accuracy, reflecting actions performed with devices set to “Deny” permissions, optimizing log management in the specified environment. |
371529 | |
| DC | Improved File Tracing for Write Events Enhancements have been made to ensure that the EPP client consistently captures File-Write and Read-Write events on network shares and removable devices. Previously, certain file changes, such as edits and saves made using Notepad, Notepad++, or Visual Studio, might not trigger events as expected. This update refines the File Tracing process, increasing the reliability of event detection on Windows for diverse editing applications. |
374320 | |
| DC | Resolution for Ignored File Size Limit in Shadowing The EPP system has been updated to respect the “Max File Size for Shadowing (KB)” setting, ensuring files exceeding the set limit are not shadowed on macOS systems running Sequoia and above. Previous behavior allowed oversized files to be shadowed and sent to S3 buckets despite size constraints. This enhancement restores expected functionality for effective file management and compliance. |
375226 | 00431461 |
| DC | Enhanced Detection for ASIX Ethernet Adapters on macOS The EPP client now accurately identifies ASIX Ethernet adapters as wired connections, ensuring that Wi-Fi is blocked when these adapters are in use. This improvement uses name detection for ASIX devices to correctly categorize the connection type, providing consistent enforcement of Wi-Fi denial policies on macOS systems. |
375955 | 00434222 |
| DC | Improved Detection of Teensy Board Devices on Windows This update refines device identification by limiting detection to specific VIDs, ensuring more accurate classification of Teensy boards. It corrects previous misclassifications on Windows, such as identifying certain adapters as Teensy boards, and aligns detection more closely with intended device types. |
375964 | 00434607 |
| DC | Enhanced Network Printer Recognition by EPP Client The latest update improves the recognition of network printers by the EPP Client on Windows 10, ensuring seamless identification and integration within the network environment. |
375227 | 00436900 |
| DC | Enhanced WiFi Blocking on Linux The update ensures WiFi is consistently blocked upon policy changes or reactivation without needing a service restart, enhancing enforcement on Ubuntu 22.04 systems. |
376531 | 00435378 |
| DC | Restoration of “Deny-Access but Allow Charging” Functionality The update addresses an issue in version 5.9.4.1 where the “Deny-Access but Allow Charging” setting unintentionally blocked iOS devices, hindering charging. The functionality is restored to ensure devices are not blocked while allowing charging as intended. |
377456 | 00418020 |
| DC | Enhanced File Shadowing for Names with Special Characters Updates have been implemented to ensure files with whitespaces or special characters in their names are successfully uploaded to an FTP server as part of the file shadow repository. Improvements in handling file URL formatting address prior errors, ensuring seamless file tracing and shadowing on Windows systems. |
380898 | |
| DC | Improved Remediation for Logitech MX Master Mouse Enhancements have been applied to ensure a stable remediation session for the Logitech MX Master Bluetooth mouse. Users will no longer experience intermittent blocking and notifications, allowing uninterrupted use during active remediation sessions with Device Remediation enabled for Bluetooth Mice. |
381996 | |
| DC | Correction of File Tracing Events on macOS This update refines file tracing for text file edits on macOS, ensuring proper event logging. Previously, edits on removable devices or network shares could lead to incomplete logs. Now, file activities are consistently captured and reported. |
384396 | |
| DC | Resolution for Mountain Duck Accessibility The update addresses issues where Mountain Duck cloud drive was blocked by EPP settings for “Unknown Devices.” Now, Mountain Duck can start and function properly without errors, even with restrictive device policies in place. |
384518 | 00437196 |
| DC | Adjustment for Handling Multiple Printers with the Same Name This update resolves issues where network printers with identical names were not consistently blocked in Safari when disabled in DC. The system now ensures that all instances of the same printer are correctly recognized and restricted, preventing unauthorized printing. |
384608 | |
| DC | Improved Enforcement of Bluetooth Permissions on Ubuntu 22.04 The update ensures that Bluetooth permission settings are adhered to on Ubuntu 22.04, preventing manual enablement of Bluetooth devices when permissions are set to Deny. |
385745 | |
| CAP | Improve Detection of Brazilian PIIs We’ve improved the detection of Brazilian Personally Identifiable Information (PII) by differentiating between CPF and CNH patterns. Due to excess noise generated by CNH, CPF has been separated into its own selectable pattern within CAP/eD policies. Customers will need to manually adjust their CAP/eD policy definitions to accommodate this change and align with their specific requirements. Note: This update requires at least version 5.9.4.2 of the EPP Server and version 5.9.4.3 of the EPP Clients. |
342068, 320008, 376836 | 00419481 |
| CAP | Suppress Windows Notifications When Copying to USB To enhance user experience, we have suppressed Windows notifications that prompted users to Skip, Replace, or Cancel during file copying to USB drives when blocked by a CAP policy. Previously, these notifications could be disruptive, especially when multiple files were copied at once. This improvement ensures a smoother interaction by eliminating the need for user intervention in such scenarios. |
343859 | |
| CAP | Stop Monitoring XDG Desktop Portals Except for Ubuntu 18.04 We have refined our monitoring processes to reduce unnecessary log noise by ceasing to monitor xdg-desktop-portal* for file access on all systems except Ubuntu 18.04. On Ubuntu 18.04, we will continue to monitor xdg-desktop-portal-gtk to effectively capture file access events, particularly for file pickers used by applications like web browsers. Known Limitation: For Ubuntu versions 18.04, 20.04, 22.04, and 24.04, when using Firefox browsers to navigate through files, the EPP Client may generate false positives. |
367650 | 00433696, 00427782 |
| CAP | Proxy Configuration Management in Endpoint Protector This update ensures that the proxy configuration is accurately reflected post-upgrade, allowing users to disable or adjust proxy settings without residual entries that could affect performance. Users making this transition should now find a smoother experience in adjusting their network configurations according to the new settings. |
371451 | 00427365 |
| CAP | Improved File Scanning for Google Translate Uploads We are addressing the handling of file uploads to Google Translate, enhancing our scanning process to ensure data protection. Currently, limited file types such as .docx, .pdf, .pptx, .xlsx, and images are supported for upload and translation. |
374645 | 00434813, 00435082 |
| CAP | Resolution of False Positive US SSN Detection in PDF Printing We have addressed an issue where false positives for US Social Security Numbers (SSN) were detected when printing threat-free PDFs from OneDrive Business using browser menu options. This release enhances the detection algorithms to mitigate false alarms, ensuring that print jobs proceed smoothly without unnecessary interruptions. |
339356 | 00431461 |
| CAP | Resolution of False Positive US SSN Detection in Webpage Printing We have addressed a regression issue where false positives for US Social Security Numbers (SSN) were detected while attempting to print threat-free webpages from browsers like Edge and Chrome. This update refines the detection process, ensuring webpages without sensitive data can be printed successfully without being erroneously flagged by CAP policies. |
339390 | |
| CAP | Improved Monitoring of New Microsoft Teams File Transfer on Windows This update enhances the EPP client’s ability to monitor and control file transfers in the New Microsoft Teams on Windows. With improved visibility, the EPP client effectively intercepts and manages file transfers, ensuring they are appropriately monitored and controlled even when DPI is disabled. |
340606 | 0042295, 00417651 |
| CAP | Improved Monitoring for Microsoft Teams on Linux Enhanced the EPP client’s ability to monitor Microsoft Teams activity on Linux. This update ensures that the "teams " process is properly tracked, allowing file transfers to adhere to CAP policies and improving overall compliance with monitoring requirements. |
347077 | |
| CAP | Refined Identification of Microsoft Teams and Slack Traffic with Proxy Usage An enhancement has been made to accurately distinguish network traffic originating from Microsoft Teams and Slack from that of Chrome when a third-party proxy, like Sophos, is used. Previous configurations led to all traffic being routed through the proxy being incorrectly identified as Chrome, causing scanning irrespective of CAP policy settings. |
369085 | |
| CAP | Improved Functionality for Safari Browser in Xcode Simulator This update enhances functionality for the Safari Browser in Xcode Simulator on macOS when DPI is enabled. It ensures that webpages load correctly, providing a seamless browsing experience in the simulator environment regardless of the “Intercept VPN Traffic” setting. |
343756 | 00411657 |
| CAP | Enhanced Blocking for Print Screen on Windows 11 This update addresses the issue where the EPP client did not consistently block the print screen functionality on Windows 11 for certain key combinations. The enhancement ensures that all defined scenarios within CAP policies, including Fn+PrintScreen and PrintScreen alone, are effectively blocked, maintaining compliance and security on Windows 11 systems. |
364964 | |
| CAP | Blocking SnippingTool on Windows 11 with CAP Policy Enhanced CAP policy capabilities to effectively block the SnippingTool executable on Windows 11 when the print screen function is selected. |
367687 | 00438810, 00426022 |
| CAP | Enhanced Stability for Print Screen Blocking The EPP agent has been updated to address issues where print screen functionality might not be consistently blocked due to multithreading complications. By refining the policy loading process to ensure flags are set accurately across threads, print screen operations are now reliably controlled, maintaining security expectations for both Windows 10 and Windows 11 environments. |
373916 | 00426022 |
| CAP | Resolution for Incorrect File Type Reporting in Image Transfers This update enhances the monitoring of files transferred via Airdrop using Drag and Drop on macOS. By implementing a dynamic detection mechanism for temporary file paths, the EPP agent ensures that files are accurately scanned and sensitive data is effectively blocked during transfer using this method. |
367340 | |
| CAP | Enhanced Airdrop File Blocking for Drag and Drop Actions The EPP agent now better monitors files sent via Airdrop using Drag and Drop on macOS. Through dynamic detection of temporary file paths, files are scanned, and sensitive data is effectively blocked during transfer. |
367530 | 00426475 |
| CAP | Custom Content Denylist for Korea The CAP policy for Korean custom content now effectively blocks files sent via browsers. This update ensures accurate detection and blocking of Korean-language files. |
368220 | 00419610 |
| CAP | Improved Scanning for swisstransfer.com Data Transfers The EPP agent has been updated to ensure accurate scanning of data sent via swisstransfer.com. |
368729 | 00429663 |
| CAP | Enhanced Policy Enforcement with OCR Configuration The policy enforcement has been improved to ensure that image files are accurately blocked by the EPP client when OCR is enabled, regardless of the content. This refinement addresses previous limitations by allowing stricter adherence to image blocking policies without relying solely on detected text content. |
370034 | |
| CAP | Stability Enhancement for Ubuntu 18.04 Linux Clients Handling File System Events Enhancements have been made to prevent crashes in Linux clients when generating a large number of file system events. Implementing a thread pool addresses the issue of reaching thread count limits, ensuring system stability while handling extensive file operations on removable devices. This improvement optimizes performance and reliability on Ubuntu 18.04. |
371646 | 00432785 |
| CAP | Resolution for Application Denylist Parameters The application denylist has been refined to ensure consistent operation regardless of parameter case sensitivity. Previously, rules with uppercase command line arguments were ineffective, but this update ensures applications are properly blocked irrespective of parameter casing. The fix applies to both Windows and macOS environments, enhancing reliability and functionality in diverse setups. |
373725 | |
| CAP | Resolution of File Shadowing Issue with Printer Names The EPP system now supports file shadowing for CAP policies irrespective of the characters used in printer names. Previously, special characters like “:” in "http://10.0.1.10 could block shadow creation, compromising the handling of confidential content. This update ensures consistent shadowing functionality, accommodating complex printer names without disrupting operations. |
374363 | 00427161 |
| CAP | Enhanced Stability for EPP Client on macOS The update addresses EPP client crashes during app control by improving the handling of multiple security events. By optimizing message processing, the client now operates smoothly without interruptions when utilizing CAP policies to block applications on macOS. |
374276 | 00428724 |
| CAP | Resolution of CAP File Shadowing Issue The update ensures images are properly shadowed according to CAP policies, addressing previous issues where JPEG uploads were not shadowed despite monitoring on macOS and Linux environments. |
376510 | 00426339 |
| CAP | Enhanced Clipboard Image Blocking on Windows The update ensures clipboard images are blocked effectively under CAP policies on Windows 10 and 11, resolving prior inconsistencies when reporting sensitive information. |
376539 | |
| CAP | Enhanced Git Upload Blocking on macOS The update addresses the ability to block uploads to “GitHub” using the native Git application on macOS when “Intercept VPN Traffic” is enabled in DPI. This ensures commands over HTTP remotes are effectively restricted under CAP policies. |
377208 | 00430839 |
| CAP | Enhanced Regex Functionality in CAP Policies The latest update resolves issues where not all regex patterns were applied in CAP policies, leading to unblocked transfers. The EPP client now consistently applies multiple regex patterns as defined by administrators, ensuring all relevant transfers are properly monitored and blocked when conditions are met. |
380070 | 00438983 |
| CAP | Enhanced Stability for Notifier Under Clipboard Spam Improvements have been made to ensure the Notifier maintains stability even when subjected to excessive clipboard copy commands. The update prevents freezing, ensuring smooth functionality when clipboard filtering policies are active on Ubuntu 22.04 with recent client versions. |
380341 | 00435758 |
| CAP | Correction for CAP Report Item Count Accuracy An update has been applied to accurately reflect item counts in CAP reports, ensuring reported logs match the set policy criteria. This resolves discrepancies where fewer items appeared than expected, aligning displayed counts with actual detection results. |
380525 | 00427620 |
| CAP | Reduction of False Positives for Rippling.com Enhancements have been made to CAP policy configurations to significantly reduce false positive threat reports while browsing rippling.com. Adjustments improve the accuracy of detection for personal and sensitive data, ensuring more reliable results. |
380588 | |
| CAP | Improved Regex Support for International Characters This enhancement ensures that content with international symbols, such as Chinese characters, is accurately matched against defined regular expressions, addressing customer concerns. |
382013 | 00440150 |
| CAP | Resolution for Google Meet Performance Issues on macOS Enhancements have been made to address performance issues in Google Meet sessions on macOS, ensuring smooth connectivity and functionality for video and audio. |
382020 | 00429561 |
| CAP | Resolution for Slowness in WebStorm Application Adjustments have been made to CAP policy settings to address slowness experienced in WebStorm and PyCharm applications. The issue was linked to the network share exit point; modifying these settings ensures normal application performance without compromising functionality. |
385321 | 00437363 |
| CAP | Printing Delay Issue Resolved in Special Browser Pages Fixed a printing delay issue where the “Block Print from Browsers” feature caused hangs when printing from special Chrome pages. This update ensures prompt printing on Windows with Edge or Chrome browsers. |
388233 | 00445778 |
| DPI | Reduction of DPI False Positives Related to Cloudflare The update refines DPI scanning to reduce false positives when browsing websites utilizing Cloudflare security measures like bot detection and CAPTCHA. It ensures more accurate monitoring, preventing unnecessary reports during routine navigation on various websites. |
384498 | |
| DPI | Enhancement to DPI with “Intercept VPN Traffic” Capability on macOS Addressed a limitation where DPI with “Intercept VPN Traffic” could not inspect network traffic for unsigned applications run from non-standard locations on macOS due to sandboxing restrictions. The update improves DPI’s ability to better manage applications launched from non-standard directories, though it may still face challenges without full permissions. Users are encouraged to maintain standard application paths to ensure proper functionality. |
||
| DPI | Improved Enforcement for DPI Restricted Apps The update strengthens DPI controls by ensuring that the “Bypass DPI Certificate Rejection by Third-Party Applications” setting does not apply to DPI-restricted apps like Git. This enhancement prevents unauthorized uploads to Git repositories with untrusted certificates, aligning functionality with CAP policies to consistently restrict intended operations. |
369796 | 00430839 |
| DPI | Reduction of False Positives in Google Meet Sessions This update refines DPI functionality to prevent false positive alerts during Google Meet WebRTC sessions, ensuring accurate detection and reducing unnecessary noise in CAP policies configured for Brazil PII. |
378052 | 00423343 |
| DPI | Enhanced Scanning of File Uploads to m365.cloud.microsoft The update improves DPI capabilities to scan and assess files uploaded to m365.cloud.microsoft, specifically targeting requests to graph.microsoft.com with URIs containing /drive/. This enhancement ensures sensitive data is detected and appropriately blocked during uploads from the HOME page, refining CAP policy enforcement for browser-monitored activities. |
384336 | 00442443 |
| General | HOTFIX: EPP Client Version 6.2.5.1004 Crash During Upgrade Upgrading the EPP Client to version 6.2.5.1004 might result in a crash of EPPnotifier.exe due to a missing Microsoft redistributable DLL, causing the client to become unusable. |
395207 | 00449020, 00448903 |
| CAP | HOTFIX: Netwrix Data Classification: PDF Tag Support Issue Fixing issue with the Netwrix Data Classification tags within PDFs were not extracted correctly. |
349046 | 00429414 |
5.9.4.2 Cumulative Upgrade Patch for Endpoint Protector Server 5.7.0.0 - 5.9.4.1
April 22, 2025
- All updates, fixes, and new features introduced between versions 5.7.0.0 and 5.9.4.2.
- The latest release of the Enforced Encryption (formerly Easy Lock) Client
Version 5.9.4.2 Released
April 3, 2025
| Component | Description | Case # | Escalation # |
|---|---|---|---|
| Security | Security fixes This release contains important security fixes for EE. For information on these security fixes, please visit this security advisory. All EE customers are advised to update. |
376907, 376911, 376835 | |
| Security | Endpoint Protector Server Back End Components Refreshed Upgraded backend components for JQuery |
3788110 | 431347 |
| General | Re-enabling license management on Netwrix hosted environment License management functionality has been restored in the Netwrix-hosted environment |
377943 | |
| General | Fix “Transfer Limit” alert not to be sent to the deleted administrators Adjusted system configuration, now only the available administrator receives the Transfer Limit Alert. This targeted notification approach ensures timely and relevant updates are delivered to the appropriate personnel, streamlining alert management and response. |
344718 | 411953 |
| General | Alerts cache is not recreated properly Resolved an issue with the alert caching system, where updates made to a CAP alert involving changes to selected computers and users were not properly reflected in the cache. Previously, editing an alert to uncheck or check machines did not result in a correctly rebuilt cache. With this fix, the alert cache will now be accurately regenerated to include all specified machines and users after any modifications. |
319858 | 416406, 409790 |
| General | Ensuring Proper Cache Regeneration After Alert Renaming Fixed an issue where renaming an alert did not trigger the proper regeneration of the cache, leading to outdated or inaccurate information being displayed. With this update, whenever an alert is renamed, the system will now correctly regenerate the cache to ensure all data is current and reliable. |
348301 | 416406 |
| General | Correct Email Address Display in Alert History Resolved an issue where the wrong email addresses were being displayed in the Alert History under Alert Details: Recipient across all alert types. This occurred when an alert was created using the “Check All” option in the Administrator section, which included deleted administrators. With this fix, the system now accurately displays the correct email addresses associated with active administrators in the Alert History. |
364793, 366029 | 426144 |
| General | Group selector improvement Enhanced the functionality within the Computers and Users tables to ensure that selected items remain checked even after clicking the “select all” checkbox while using the search filter. |
358129 | 356518 |
| General | Improved Responsiveness of Dashboard Text Addressed an issue where the text under the Modules section on the General Dashboard was not responsive, causing it to be overlapped by the Most Active Users section when the browser width was reduced to less than 1880px. With this update, the text is now fully responsive, ensuring clear and unobstructed display across all screen sizes. |
319927 | |
| Device Control | Reliable Computer Name Updates for Mac and Windows Resolved an issue affecting both Mac and Windows computers, where changes to the computer name were not being permanently applied. With this update, any computer name edits are now consistently saved and accurately reflected in the Computer List, ensuring reliable updates across both platforms. |
319856 | |
| Device Control | Correct Handling of Serial Numbers with “&” in Custom Classes Resolved an issue where adding devices to Custom Classes using the Bulk Import or New Device options resulted in incorrect handling of serial numbers containing the “&” character. This led to improper saving of these devices and misapplication of device rights. With this fix, serial numbers with “&” characters are now correctly processed, ensuring accurate saving and application of device rights. |
370345 | 430816 |
| Content Aware Protection | Results are not sorted when using specific filter in CAP reports Improved sorting and filtering capabilities to allow results to be organized according to any specified column. |
351200 | 351168 |
| Content Aware Protection | MPIP reporting details We’ve refined the reporting details for the Content Remediation Session Active log. Now, the ‘Items Type’ column prominently displays the ‘MIP Classification,’ offering clearer insight and a more organized view of your data management activities. |
355766 | |
| Content Aware Protection | Denylists/Allowlists dictionaries import Resolved an issue where an invalid .xls file import would incorrectly create a dictionary despite showing an error message. Now, the error “Import failed! Please use a valid .xls file!” will be displayed, and no dictionary will be created, ensuring accurate data handling and user notifications. |
359542 | |
| Content Aware Protection | Resolved Export Issue in Denylists/Allowlists Sections Addressed a problem affecting the export functionality in the Denylists/Allowlists sections, where exporting a dictionary containing 50,000 items would result in a “no results” message upon opening the file. This issue has been resolved, and exports will now correctly display all items as expected. |
359501 | |
| Content Aware Protection | Fixed Misidentification of Microsoft Outlook as Microsoft Teams by Endpoint Protector Client Resolved the issue where the Endpoint Protector Client was incorrectly identifying Microsoft Outlook as Microsoft Teams. With this fix, Microsoft Outlook is now properly recognized, ensuring accurate monitoring and protection for the correct application |
367917 | |
| Enforced Encryption | Enhanced Security for Offline File Tracing with Enforced Encryption We’ve enhanced the security of our Enforced Encryption feature, specifically when configured for “Offline File Tracing.” With this update, file encrypt/decrypt events are now securely encrypted, ensuring that offline file tracing events are uploaded to the server only after the user logs into Enforced Encryption (EE) with their password. |
362675 |
Version 5.9.4 Released
December 12, 2024
See the Endpoint Protector 5.9.4 Bug Fix List for a list of bugs fixed in this version.