Hello,
since last week, we have been experiencing the issue that the browser add-on no longer logs in automatically in AutoFill after signing in, and logging in to the FatClient is no longer working either. Is this a known issue?
Hey Matthias – welcome to our community! 
Great to have you here!
Please double-check that cross-client authentication is still activated 
.
If it is, I’d kindly ask you to create a regular support ticket with more details (e.g. version, browser, etc.), as we’re currently not aware of any known issues related to this behavior.
If you have any other questions, feel free to reach out — we’re happy to help! (
Deutsche Version ist verfügbar, indem Sie auf das 
Weltkugel-Symbol klicken.)
Cheers,
-sascha
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Hello Sascha,
The cross-client login is checked everywhere.
I have an appointment with our service provider on Thursday; he will take a look at it and then open a ticket.
Hi Matthias,
Were you able to solve this during your appointment?
Hello,
we had an approach to the solution, and I then spoke with my colleagues, who had changed group policies the week before. That turned out to be the problem, but I don’t know exactly which group policy it was.
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