Subscription report hours

What is a one sentence summary of your feature request?

Allow users to customize the “Hours From” and “Hours To” fields in subscription report configurations to define specific reporting timeframes.

Please describe your idea in detail. What is your problem, why do you feel this idea is the best solution, etc.

Currently utilizing the failed login subscription report but the hours for this report cannot be edited. The report always run from 12 AM to 12 AM. I’d prefer to run it for a different hour time period that is more meaningful such as the last 24 hours right before receiving the report. While the report shows Hours From and To, they are not the times used in the query of the report and instead represent the time the report is generated and emailed. The time included in the From and To date with 12:00 represent the query for the data.

How do you currently solve the challenges you have by not having this feature?

The only workaround currently available is to manually review and compare two days’ worth of reports to piece together activity from a custom 24-hour window which is very inefficient.

Upload any supporting images that you think should be considered in this idea.

Hi Karen,

Thank you for your suggestion!

We’d like to clarify that the “Hour From” and “Hour To” fields in the subscription configuration are already available and configurable. As shown in the subscription setup screen (see attached screenshot), users can set specific start and end hours — including a full 24-hour window (e.g., from 12 AM to 12 AM) — to define the reporting timeframe.

If your concern is that these time values are not being honored during report generation and the actual query still pulls full-day data regardless of the values set, then it would be helpful to clarify that. This might indicate a bug or limitation in how those fields are interpreted by the system.

Could you please confirm whether the issue is with the UI not saving your selected hours, or with the report engine ignoring them?

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