Server IP & Port not Set but agent connected to the server

  • What version are you using? (OS, client, server, etc.)
    EPP client version: 2605.1.2.0
    EPP server version: 2604.0.1.0
    OS: Windows 11 25H2

  • Policy Update unsuccessful.
    Agent is seen connected in the EPP Server console.
    Agent installed in the client successfully - during installation we set the server IP and port.
    But post installation - when we try to update the policy - on the client it shows as unsuccessful.
    When we check using “ctrl alt I” we see the agent as connected but besides Server IP & port it shows as “Not Set”
    We have tried reinstalling the agent and same scenario occurs.