Hello, I have a question about this feature. This configuration also applies to Word files, because it works perfectly with PDF files, but it is not detected with Word files.
Hi Mauricio,
Thank you for your question.
At the moment there is no coverage for Word files, only PDF. However, if you’d like to, we encourage you to place a new Feature Request. We will review it and investigate the possibilities for that.
Kind Regards,
Simona
Thank you very much for responding. Question: Is this compatible with Google Drive desktop? I’ve run OCR tests on files containing embedded images, uploading them to OneDrive, and the threat is detected. However, it isn’t detected with Google Drive. I’m talking about apps installed from OneDrive and Google Drive, not from the web.
Regards
Hi Mauricio,
For further assistance on the Google Drive Desktop issue you described, please register a ticket for our Support Team so they can investigate further the scenario. Make sure to include all relevant details: environment, client & server version, logs, etc.
Let me know if you need assistance with opening the ticket.
All the best,
Simona