Netwrix Privilege Secure Access error 0x80070001 on installation

Hello everyone,

During the installation of “Netwrix Privilege Secure for Access Management” version 4.2.1632, particularly during the initial phase where PostgreSQL is installed, I have encountered the attached error:

The machine meets all the required specifications. Previous versions also resulted in the same error. I confirm that the application was launched with administrative rights, the antivirus is disabled, the machine is in workgroup (So no GPO), and the “TEMP” folder already has full control permissions.

Please let me know if you require any additional information.
Thank you,
Giacomo Civita.

1 Like

Hi Giacomo,

It sounds like the folder Windows is expecting for the %TEMP% environment variable does not exist. You can check the value of that variable by running the following in PowerShell: $Env:TEMP

You can then easily recreate that directory in PowerShell with this command: mkdir $env:TEMP

After that, please try installing Netwrix Privilege Secure for Access Management again.

I hope this helps! :smiley:

- Dan

Dan,

Thank you for your feedback.
Unfortunately, the specified folder had already been created with the correct permissions.

Sincerely,
Giacomo.

The issue has been resolved!
The problem, as often occurs, was that the service “Windows Script Host” was not enabled on the machine. Consequently, when the installer attempted to launch a series of automated scripts, it was blocked.

Here is what was done:
Opened regedit and navigated to the path “HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Script Host\Settings”. Clicked on the key “Enabled” and changed the value from 0 to 1.

At this point, it will be possible to restart the machine and proceed with the installation.

I hope this has been helpful to someone.
Have a good day,
Giacomo.

5 Likes

Thank you for following up with your solution! I really appreciate it!

Nice catch, Giacomo! Thank you for following up with how you solved this.