What is a one sentence summary of your feature request?
Include Automatic FailOver Support for All/ Critical Parts of EPP like Config/Storage Database etc
Please describe your idea in detail. What is your problem, why do you feel this idea is the best solution, etc.
So recently we had a poc with a client and they needed a high availability as per their policy for the IT solutions, we had nothing else to achive that except the hypervisor level manual backups, even though that was then automated using powershell as its available for hypervisor, but we feel like this should be a built in feature for all types of images provided as on-prem solution now.
How do you currently solve the challenges you have by not having this feature?
for now we gave them a workaround of using powershell scripts to schedule backups/snapshots weekly, again, this is most heavier & snapshots arent for specific data
Hi Muhammad,
Thank you for your inquiry and for bringing this to our attention. I understand the inconvenience you encountered during the POC, and I appreciate your patience as we address this.
Unfortunately, we do not have high availability improvements planned for our short- to mid-term development cycle, as we are currently focusing on other critical areas. However, I would like to offer some suggestions to help mitigate the situation.
Our EPP system is designed to function reliably even if the EPP Server is temporarily unavailable. The system retains its current configuration, and clients will continue to operate with the existing policy set. All monitoring or blocking events will be triggered, and logs will be collected locally on the endpoint. Once the connection is restored, all locally stored logs will be forwarded to the EPP Server and processed. In 99.9% of cases, this mode of operation should suffice, allowing administrators the necessary time to restore the EPP Server’s availability without significant disruption.
Additionally, as a company, we offer a SaaS model that provides rigorous KPIs and availability, which you might consider for enhanced service reliability.
I hope this information is helpful. Please let me know if you have any further questions or need additional assistance.
Best regards,
Krzysiek