Certification campaign

What is a one sentence summary of your feature request?

Enhancement on certifiers

Please describe your idea in detail. What is your problem, why do you feel this idea is the best solution, etc.

During certification campaigns, would it be possible:

  • to select a target certifier by name,
  • if the target certifier is a profile, to send a notification to all members of the profile,
  • to see the list of notification recipients in the processing log.

How do you currently solve the challenges you have by not having this feature?

Contacting support

Hello @Radius Welcome to the community!

If I understand correctly, your request is to be able to select one or more specific users to certify a campaign, in addition to the current option of selecting a profile.

And, if the chosen certifier is a profile, you would like all members of that profile to receive a notification about the campaign launch, even if some have nothing to certify.

To better understand your need, could you specify in which scenario this functionality would bring you the most value?

Thank you!

Hello,

We are new to using certification and perhaps we are not following the best practices.

We delegate administration of a category to several managers.

It seems logical to us to be able to select one or more certifiers because we interact with them and can guide the campaign based on each of their workloads, their organization, and their availability or absence.

It seems particularly illogical that it is possible to send a campaign to a certifier who might be absent for several weeks, for health reasons, for example.

The ability to send to all members of a profile is for cases where individual selection is not possible, and for the same reason of the unpredictable availability of the certifier randomly chosen by the process.

Best regards.

Hello,

Thank you very much for your clarifications, they help me better understand your needs.
We have already planned improvements regarding delegation in certifications for an upcoming version in 2026.

I would really like to discuss with you to better understand your expectations and use cases. If you are interested, you can book a slot via this link.

Hello,

Happy to chat with you, but I don’t speak English; is that a problem?

Best regards.

No worries. I speak French :slight_smile:

Hello @kate.flemo!

As discussed, I think we have more or less the same use case.

To date, if we open a recertification campaign on the roles of a category, the recertification tasks are assigned to a single person with the targeted profile in this category - specifically, the user whose technical ID appears first in alphabetical order is chosen, which makes it completely random and impossible to anticipate.

Our need is for the recertification tasks to be opened to all people with the targeted profile in the category in parallel, without requiring everyone to approve/reject. The choice of a single person among those solicited is sufficient.

Thank you very much!

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