Release Types & Support Lifecycle
Want the full details? Click the link below!
Release Types Overview
We offer two release tracks to align with different customer needs: Current Releases and Long-Term Support (LTS) Releases.
Current Releases
Current Releases are built for organizations that prioritize innovation and speed.
- Designed for teams that want immediate access to new features and improvements
- Ideal for fast-moving environments and evolving business needs
- Enables customers to stay on the latest version of the product
Support & Maintenance
- Shorter support lifecycle
- Only the latest Current Release is fully supported. The previous release is in limited support, and the release before that is no longer supported.
- Includes:
- New features
- Bug fixes
- Performance improvements
- Incremental updates
- Security updates
Long-Term Support (LTS) Releases
LTS Releases are designed for organizations that require stability and predictability.
- Ideal for large or complex environments
- Supports longer support timelines
- Focused on reliability and reduced operational disruption
Support & Maintenance
- Supported for a longer duration (18–24 months)
- Includes:
- Critical bug fixes
- Security updates
- Stability improvements
Upgrade Path Considerations
Customers can upgrade from a Long-Term Support (LTS) Release to a Current Release at any time. However, it is not possible to move from a Current Release back to an LTS Release. Organizations should choose their release track carefully based on their upgrade strategy and operational needs. If the decision is made to move to the Current Release track, it is important to understand that continuous upgrades are required to remain fully supported.
For product version release and support dates, see Supported Versions.
Need help with this update?
There are many different ways to get help with our products!
| Situation | Action |
|---|---|
| If you feel the product is broken and not working as intended… | Contact Support |
| If you have a question you’d like to ask other experts… | Create a discussion in the community: Identity Manager > Discussions & Questions |
| If you have a feature request… | Let our product team know directly: Identity Manager > Ideas |
| If you have something cool to show… | Show everyone what you built: Identity Manager > Show & Tell |
What are your thoughts?
We are always happy to hear from our users on what you like, and what you hope to see in the future. Please, share your thoughts below!