Do you want to be notified of future product updates? Why, yes! Yes I do. I’ll just follow the animation and…Oh, the animation shows clicking a bell that is nowhere to be found. I guess I will NOT subscribe to notifications for future updates.
When you say you’re unable to download the latest version, can you clarify what’s happening? Are you receiving an error message—if so, what does it say? Or is the issue that, when you’re taken to the Portal, the “My Products” section appears blank?
I can fix that for you. If you want to email me at michael.purdin@netwrix.com and let me know which email address you use for your Portal account, I can get that corrected for you.
Just double checking because I haven’t received an email from you. If you want to email me at michael.purdin@netwrix.com, I can get the Portal issue fixed for you. I just need to know which email address you are using on the Customer Portal.