Improve by-default record selection and display order

What is a one sentence summary of your feature request?

Automatically select the current record in WorkflowUpdateSeveralRecordsEntityForm and allow to change default sort direction in recordTable/displayTable

Please describe your idea in detail. What is your problem, why do you feel this idea is the best solution, etc.

In a WorkflowUpdateSeveralRecordsEntityForm, the default selected record is the oldest one rather than the most recent one, even though the latest record is usually the one users intend to update.

Another improvement to enhance the user experience in this type of workflow would be to allow changing the sort direction in DisplayTable. Currently, it is only possible to sort in ascending order, with no option for descending sorting (such as sorting records by StartDate from newest to oldest).

Due to these limitations, the current configuration options are prone to user error. Expanding their configurability would improve reliability and usability. The “by default sorting direction” could even be extended to other features.

How do you currently solve the challenges you have by not having this feature?

There is currently no reliable way to solve this issue other than manually selecting the last record in the list. This approach is a source of error for teams relying on this workflow (such as the helpdesk).

1 Like

Hi @LoganCoquerant

Thanks for your submission. We are currently working on changing all the grids and tables in the product, so that we can have more coherence throughout to manipulate columns, and build reports. So this kind of feedback comes at a perfect time!

We are working on implementing these changes in the next 6-9 months. If you have any more feedback around these types of needs, please let me know!