Getting Started with Netwrix
Welcome aboard! This quick guide is designed to help you get familiar with all the resources available to you as a Netwrix user. From the community itself to documentation, training, and professional services—you’ll find everything you need to connect, learn, and make the most of your Netwrix experience.
Did you know? As a customer you have been automatically enrolled in the Netwrix Customer Resources course in Netwrix University. It provides additional information about each of these resources. Continue reading to learn how to access the course on your learner’s dashboard in Netwrix University.
Want to a guided tour of these resources? Look for our next start-smart session in the events category!
Community
Look no further—you’ve arrived! Welcome to the Netwrix Community! 
Think of this space as your bridge to the Netwrix teams and other users. Whether you’re here to see what’s new, troubleshoot, or swap ideas, you’re in exactly the right place. Just find the product category you’re looking for and dive!
Expand this to quickly see all the products!
- 1Secure
- Access Analyzer
- Activity Monitor
- Auditor
- Change Tracker
- Data Classification
- Directory Manager
- Endpoint Protector
- Identity Manager
- Password Policy Enforcer
- Password Secure
- PingCastle
- Platform Governance for NetSuite
- Platform Governance for Salesforce
- Privilege Secure
- Recovery for Active Directory
- Threat Manager
- Threat Prevention
Here in the community, you’ll find product announcements, solutions, tips, and discussions that can help you get the most out of your Netwrix products (and maybe even uncover a few hidden gems along the way).
Want to be notified of new topics? Check out our guide for subscribing!
So, go ahead—explore, post, and connect. We’re really glad you’re here!
Customer Portal
If the community is where you come to connect, the Customer Portal is where you take care of business.
It’s your personalized space to manage everything tied to your Netwrix products—downloads, training, licenses, and support tickets—all in one place.
Here’s a quick rundown of what you’ll find inside:
- My Products – Access product downloads, license information, and version details.
- My Training – Explore self-paced courses to sharpen your Netwrix skills.
- My Tickets – Need a hand? Open and track your support cases directly from here.
Simple, centralized, and designed to make managing your Netwrix experience effortless.
Training
Want to learn more about the products and enhance your skills? Head to Netwrix University to find product-specific training designed to help you master the tools you already use every day.
Check out the Introduction to Training in Netwrix University post to get started!
Or, check out this doc for details about training paths and certification options.
Documentation
Need the details? We’ve got you covered at docs.netwrix.com. It’s the go-to spot for product documentation, setup guides, and troubleshooting steps. Whether you’re a first-time installer or a long-time pro looking to tweak configurations, the docs are your best friend.
Something not covered in the docs? Post about it here in the product’s Discussions & Questions category!
GitHub
For the tinkerers and tech explorers out there—yes, we’ve got a GitHub!
Visit to browse scripts, integrations, and open-source projects from Netwrix and the community.
It’s a great place to see what others are building, get inspired, or even contribute something of your own!
Supported Versions
Not sure which product versions are currently supported? You’ll find the full list right here!
Keep this link handy when planning upgrades or checking compatibility—it’s always up to date and easy to reference.
Professional Services
Need a little extra help or want to get the most out of your setup? The Professional Services team has you covered.
Whether you’re implementing for the first time or optimizing a complex environment, our experts can help design, deploy, and fine-tune your Netwrix solution for maximum value.
Because sometimes it’s just nice to have the pros in your corner.
What’s Next?
You’re all set! Now that you know where everything lives, start exploring the product spaces, join a discussion, or subscribe to announcements for your favorite products.
And if you ever have feedback about the community, we’d love to hear it in Community Feedback or message @community_management!