There is one issue that i am facing with EPP 26.08 on windows that the internet stops working on browsers while the ping is working fine and i am able to ping google.com however i am not able to open the google.com on any browser . I tried updating the agent policy after enabling the debug in log but the agent is not able to communicate the server and update is failed. In then end i restarted the system then the internet starts working so let me know if anyone else is also facing this issue and if yes then how to resolve this
Hi Vikas,
This is not a known issue or behavior with version 2608. The best way to solve this type of problems is to open a support ticket, our team will assist in finding the root cause.
Thanks,
Zoran
Already raised a ticket but it seems like support is too slow or busy to respond. Ticket Id - 00488350.
Please help if you can to escallate this
Thanks for sharing the ticket ID. It looks like the ticket is being worked on now, apologies for the delay.