The Annual Endpoint Policy Manager (formerly PolicyPak) End-of-Year Survey: Why I Still Beg (And Why It Matters More Than Ever)
Hi team, Jeremy Moskowitz here, VP Endpoints and founder of Endpoint Policy Manager (formerly PolicyPak.)
Every December, I send out the same note.
A simple ask.
A humble request.
Okay fine—let’s call it what it is: begging.
Because every year, I’m reminded that the only way Endpoint Policy Manager (formerly PolicyPak) keeps solving real-world, hair-on-fire admin problems is by hearing—in your own words—what’s working, what’s breaking, and what Microsoft just made harder (again).
And this year, a perfect example landed in my inbox.
A Customer Story That Says It All
Neil (thank you, Neil!) filled out the survey. And then—literally two minutes later—he emailed me with exactly the thing I want the survey to surface:
“With the new MS Teams, there seems to be no way to control any settings… I’m gobsmacked Microsoft don’t think of how these products need to be administered in a corporate environment… This is where Endpoint Policy Manager should thrive.”
This is the stuff.
This is WHY I beg.
This is why your input shapes our roadmap directly.
And he’s right: finding gaps in what Microsoft does and doesn’t do is exactly where Endpoint Policy Manager thrives—where Microsoft leaves a mess or an incomplete story, and we clean it up so admins don’t lose their minds.
Why the Survey Matters (More Than You Think)
Every answer in the End-of-Year Survey helps us:
- See what you’re actually using today
- Understand what’s breaking in Microsoft’s “new thing of the week”
- Prioritize the next round of features
- Decide where we put engineering cycles
- Decide which modules get enhanced, modernized, or rewritten
And yes—I personally read every single submission. Good, bad, snarky, brutal… I take it all.
Because this is how we keep Endpoint Policy Manager relevant.
How we stay ahead of Microsoft’s “oops we broke that” cycle.
How we decide which modules get a power-up in the next release.
And how we keep the product moving forward even when Redmond makes the admin story harder, not easier.
Your Turn: Tell Me What You Need Us to Fix Next
Here’s the survey link:
EPM (aka PolicyPak) End Of Year 2025 Survey
If you’ve never filled it out: please do it. 
If you filled it out last year: do it again. Show me what’s changed from last year.
If you think your coworker should fill it out too: please send it to them—yes, multiple people from the same company can win.
And as always, to sweeten the pot:
- Amazon gift cards
- Signed copies of my Group Policy or MDM books
- Random goodies from my office that I probably shouldn’t admit I still have
Your odds of getting something out of “helping yourself?” Pretty good. Because thousands of admins use Endpoint Policy Manager… and only a few hundred actually bother to fill this thing out.
Final Thought
Neil said it best:
“This is where Endpoint Policy Manager should thrive…”
The survey is how you tell us where.
So yes—I’m begging again. And I’m not above begging.
Fill out the survey.
Tell me what Microsoft broke.
Tell me where you’re struggling.
Tell me what the product needs to do next.
I’ll read it.
I’ll act on it.
And together, we’ll make 2026 the year Endpoint Policy Manager gets even better.
Survey link one more time:
EPM (aka PolicyPak) End Of Year 2025 Survey
Let’s do this… Together. Here’s some happy EPM customers with me at Microsoft Ignite 2025 !
–
Jeremy Moskowitz, Former 20x Microsoft MVP
VP, Product Management for Endpoints