Enable Keyword-Based Content Inspection and DPI Support for LINE Desktop Application Chats

Products Endpoint Protector Ideas
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1

What is a one sentence summary of your feature request?

Add support for DPI recognition, exit point control, and keyword-based monitoring of sensitive content in LINE desktop chat messages and file transfers.

Please describe your idea in detail. What is your problem, why do you feel this idea is the best solution, etc.

Netwrix Endpoint Protector (EPP) currently has no effective control over the LINE desktop application. Specifically:

LINE is not available in the DPI (Deep Packet Inspection) application list
There is no defined exit point/channel for LINE
There is no visibility or control over chat/text communication

This creates a significant gap in Data Loss Prevention (DLP), as sensitive information (such as credentials, PII, financial data, or internal business data) can be easily shared through LINE chats without detection or control.

How do you currently solve the challenges you have by not having this feature?

Currently, we do not have an effective solution for this gap.

2

Hello @nikhil ,

I hope you are well.

Thank you for reaching us.

After reviewing your request, we are pleased to inform you that your request has been registered in our product backlog and will be taken under consideration by our development team. While we are not able to commit to a specific release date at this time, adding LINE as a supported application for deep packet inspection, channel control, and sensitive content monitoring is planned for a future version of Netwrix Endpoint Protector.

We appreciate your patience and continued support. Should the status of this feature change, we will do our best to keep you informed through our release notes and product updates.

You can always check the status by following the Product Board entry we created for this request.

I hope this helps.

Please let us know if there is anything else we can assist with.

Regards,

Cristi