Bug workaround: Import of Owners in Access Information Center

For version 12.0

In order to import owners in 12.0, you have to use full Carriage Returns and Line Feeds or it fails without error. Until Netwrix fixes it, I thought I would share a solution….

In this example, I depicted each way a line can end… CR or LF alone fail to work, but CRLF will work

In order to see this in Notepad++, turn on View –> Show Symbol –> Show End of Line

You can now select the end of the line through the beginning of the next line, do a find and replace (without touching the “Find what” box, choose search mode “Extended” and replace with “\r\n” This will add the carriage return line feed to every line.

1 Like

Thank you for reaching out to the community and informing of us of this bug. In order to track this issue, we will need a support ticket raised so it can then be escalated for R&D to address.

I open and subsequently closed 00460795 when I found the workaround. You have the issue details above and I do not have time to hand-hold yet another support incident nor to test. You are aware of the problem, so please do not inconvenience me with more work for this.

1 Like

My apologies. My intention was to ensure this wasn’t lost in the community space. I’ll follow up with this internally on my end with the provided support case number. Thank you.