When Endpoint Protector alerts you of a potential data breach (e.g. unauthorized data transfers), what steps do you typically follow?
Simone,
When Endpoint Protector flags a potential data breach, I usually recommend customers follow the approach below:
First, take a look at the alert details and focus on who was involved, what device was used, the file type, and how it was transferred. Then, match that information with any recent activities or ongoing projects to determine if it’s legitimate. If it looks like a minor issue, it’s best just to touch base with the user to clear things up and offer advice on best practices for the future. However, if the incident seems more serious, I recommend isolating the device or blocking the transfer by adjusting your policies and then dive deeper into what’s going on.
It’s also a good idea to document any confirmed cases and then look into why they happened. There could be a policy that needs fine tuning or additional user training is required.
I’m curious to know how others are handling their response process as well!
-Jason
2 Likes
Hi Jason,
Your structured response process and strategy to potential data breaches using Endpoint Protector is indeed a very effective approach. This certainly serves as an excellent example to follow in such scenarios.
It not only addresses immediate threats but also contributes to long-term security improvements through thorough documentation and root cause analysis. Continuing this method will likely enhance both security posture and user compliance.
We appreciate your insightful contribution. Let’s see how this is managed by others in similar situations.