Issue with DependsOnOwnerProperty using Navigation Property in ResourceType (v6.3.2)

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1

Hello,

I am trying to use the DependsOnOwnerProperty directive on a ResourceType. The documentation provides the following example:

XML

<ResourceType Identifier="AD_Entry_AdministrationUser" DisplayName_L1="AD User (Administration)" Policy="Default" TargetEntityType="AD_Entry" Category="Accounts" SourceEntityType="Directory_User" ApprovalWorkflowType="ManualAssignmentNotAllowed" DependsOnOwnerProperty="ServiceNow:identifier">

The value ServiceNow:identifier suggests that it is possible to use a Navigation property by specifying the property to be tested after the colon (:). However, when I attempt to do this, I encounter the following error:

The property ResourceType.DependsOnOwnerProperty with reference MainRecord:Login is not found.

Am I misunderstanding the documentation, is the documentation incorrect, or is this a known issue with version 6.3.2?

Thank you in advance for your help.

2

Hello Thierry,

I see that via the UI we are only able to select a scalar property and I think it has always been like this.
It does not seem like a specific bug in the 6.3.2 version.

Maybe they documented it that way to specify this:
You will need to create a scalar property (SnowID) on the user which will store the ServiceNow ID.
You will then need to select this property (SnowID) in the DependsOnOwnerProperty.

3

They should not have documented it like this within Context 7 because it does not compile like that. Every LLM reading this would assume the same thing and hallucinate.

4

Thanks for that feedback Kamil! I’m relaying it to our docs team!

5

Hello,

I can confirm that this a documentation issue (it needs to be clarified)

The DependsOnOwnerProperty option allows to select a property from the SourceObject (Directory_User in this case) .

It is not possible to get a value using a navigation.

As workaround, you can create a new Property “MainLogin” then use an ‘EntityPropertyExpression’ to compute its value from the navigation object.

 <EntityPropertyExpression Identifier="Directory_User_MainLogin" Binding="MainRecord.Login" EntityType="Directory_User" Property="MainLogin" />

Regards

Hazem