Hello everyone,
I’d love to get your thoughts on a timezone issue we’re running into with ID Manager SaaS. Interestingly, this issue doesn’t occur in our on-prem environments, so it seems specific to the SaaS instance configuration.
Our agent operates in France (UTC+2), but based on the timestamps returned in our SMTP notifications, it seems our IM SaaS instance is running in UTC+0. This discrepancy is causing problems with our identity lifecycle dates, for identity onboarding and offboarding.
To make sure permissions aren’t revoked before a user’s actual end of work day, we currently add 20 hours to the EndDate specified by the admin in the user workflow form — using the parameter AddedMinutes=1200.
However, instead of returning an EndDate of 20:00:00 (UTC+2), the system returns 18:00:00 (UTC), which effectively revokes permissions two hours too early.
Has anyone else encountered this issue ?
Is there a configuration setting (in the XML or appsettings.json) that allows adjusting or aligning the timezone used by the SaaS instance ?
Many thanks in advance for your insights !