What is a one sentence summary of your feature request?
Add function to route threat response to appropriate team when posting to ServiceNow
Please describe your idea in detail. What is your problem, why do you feel this idea is the best solution, etc.
As of now NTM does not have capability to set “assignment group” filed when the ServiceNow incident is created via playbook action. Customer would like to be able to control from NTM side what “group” gets assigned by NTM in “assignment group” field.
This can significantly increase efficiency by assigning ServiceNow incidents to appropriate teams as soon as they are created from NTM side.
How do you currently solve the challenges you have by not having this feature?
Manual review of ServiceNow incidents and route to appropriate team.