Eliminate duplicate logs

What is a one sentence summary of your feature request?

file scan twice in EPP and produce duplicate log, remove one of duplication.

Please describe your idea in detail. What is your problem, why do you feel this idea is the best solution, etc.

We noticed in recent update, EPP start to generate duplicate logs. While talk to your support, he suggest that one log is scanned from CAP, the other one is from print injection since we enable the “Advanced Printer and MTP Scanning”. Please eliminate one of the log to reduce the false positive.

How do you currently solve the challenges you have by not having this feature?

No workaround as we can’t turn off the “Advanced Printer and MTP Scanning” feature.

Hello Tai Ting Tseng,

Thank you for sharing your idea.
Our team will review this request, and we’ll provide you with updates as soon as we have more information. We appreciate your patience.

Regards,
Simona

Hello @ttseng,

Our team attempted to reproduce the issue but wasn’t successful. To help us investigate further, could you please share a few additional details about your environment? Specifically, we’d appreciate it if you could let us know:

  • What types of events/logs are being generated

  • The versions of the Server and Client you’re using

  • Attach any screenshot that might be helpful

This information will help us better understand the scenario. Thank you!

Looking forward to your reply,
Simona