Delete Domains from Domains page

Products PingCastle Ideas
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What is a one sentence summary of your feature request?

Delete a Domain a much easier way

Please describe your idea in detail. What is your problem, why do you feel this idea is the best solution, etc.

Currently, due to limited documentation a customer has to submit a ticket to ask how they can delete a domain. Customer reported that they are unable to delete domains from PingCastle Enterprise most likely due to the fact that domain already has reports.

How do you currently solve the challenges you have by not having this feature?

  1. Navigate to the Infrastructure > Domains > click domain that you want to delete.

  2. In the URL address note the id of the domain you are viewing. It should be displayed after the last ‘/’.
    For example: http://localhost/Domains/Details/1 or http://localhost/Domains/Details/2

  3. Then change the URL to <PingCastle_URL>/Database/DeleteDomain/
    Where <PingCastle_URL> is your pingcastle Web UI address
    Where is the number identified from the above.

  4. You will be asked if you want to proceed. Click “Proceed” and wait for delete process to complete or fail.

There is also another way to remove details of specific domain from the Web UI details and analytics. By switching the domain status to “Removed” in the “Edit” domain settings you will hide all data related to this domain from Pingcastle Web UI:

However, this will not remove domains data from database. If you decide to attempt this I would suggest noting the ID of the domain - after using "Removed" status you wont be able to access domain in the “Domains” view, but you can still use its ID to access its edit page and bring it back to Active status - Example: /Domains/Edit/<ID of the domain that was set to “Removed”>.