What is a one sentence summary of your feature request?
Support Variable-Based Links in User Record Actions
Please describe your idea in detail. What is your problem, why do you feel this idea is the best solution, etc.
We would like to be able to add configurable buttons to a user’s record view whose target URL can be dynamically generated using attributes from the current user.
The idea would be to define a URL template containing one or more variables that are resolved from the user’s attributes when the button is displayed or clicked.
For example, a “Teams Quick Call” button could be added to the user page with a URL such as:
msteams:/l/call/0/0?users=
Where would dynamically be replaced with the email address of the user currently displayed.
While Microsoft Teams quick calls are one example, this feature could support many other integrations with enterprise applications, such as:
- Opening a user’s profile in an intranet or HR application.
- Redirecting to an ITSM application using the user’s identifier.
- Opening an external administration or support portal for the selected user.
- Launching other applications through custom URI schemes.
- Redirecting to any external application requiring a user attribute as part of the URL.
How do you currently solve the challenges you have by not having this feature?
No current solution.