# Issue with Directory Manager **URL:** \ **Category:** Directory Manager Discussions & Questions\ **Tags:** privilege-secure, identity-manager\ **Created:** [June 11, 2025, 1:04pm UTC](https://community.netwrix.com/t/issue-with-directory-manager/17061 "2025-06-11T13:04:07Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![blecigne\_a2i](https://avatars.discourse-cdn.com/v4/letter/b/848f3c/32.png) [@blecigne\_a2i](https://community.netwrix.com/u/blecigne_a2i)\ **Post date:** [June 11, 2025, 1:04pm UTC](https://community.netwrix.com/t/issue-with-directory-manager/17061/1 "2025-06-11T13:04:07Z")
Hello all, I have an issue with Directory manager, especially on the GroupID Portal, and I dont know how to debug it. When I try to create any object (user/group/contact), the first steps are OK, but when I click on the last page, there is nothing on the summary, and I cant finish the wizard… There is no error, just nothing. I do not understand how to debug it, I already try to add the website on the Trusted Sites. Any tips ? Regards ---
**Author:** ![daanish.sayyed](https://yyz1.discourse-cdn.com/netwrix/user_avatar/community.netwrix.com/daanish.sayyed/32/161_2.png) [@daanish.sayyed](https://community.netwrix.com/u/daanish.sayyed)\ **Post date:** [June 11, 2025, 1:18pm UTC](https://community.netwrix.com/t/issue-with-directory-manager/17061/2 "2025-06-11T13:18:21Z")
Hello Benjamin, Welcome to Netwrix Community! What version of Identity Manager are you using? When did you start experiencing the issue? Cheers ---
**Author:** ![blecigne\_a2i](https://avatars.discourse-cdn.com/v4/letter/b/848f3c/32.png) [@blecigne\_a2i](https://community.netwrix.com/u/blecigne_a2i)\ **Post date:** [June 11, 2025, 1:22pm UTC](https://community.netwrix.com/t/issue-with-directory-manager/17061/3 "2025-06-11T13:22:59Z")
Hello, thanks for your answer. The version is the last one : 11.1.25134.03 I just deployed the solution, the prerequesites was successfly deployed, no issue when deploying the app Group ID Portal, but since the install, I was not able to finish the wizard ---
**Author:** ![daanish.sayyed](https://yyz1.discourse-cdn.com/netwrix/user_avatar/community.netwrix.com/daanish.sayyed/32/161_2.png) [@daanish.sayyed](https://community.netwrix.com/u/daanish.sayyed)\ **Post date:** [June 11, 2025, 1:39pm UTC](https://community.netwrix.com/t/issue-with-directory-manager/17061/4 "2025-06-11T13:39:49Z")
I’m sorry for the trouble you’re encountering. It might be browser-related or due to security settings. Please try another browser. If that doesn’t resolve it, consider submitting a ticket via our [Technical Support](https://www.netwrix.com/support.html) portal. ---
**Author:** ![blecigne\_a2i](https://avatars.discourse-cdn.com/v4/letter/b/848f3c/32.png) [@blecigne\_a2i](https://community.netwrix.com/u/blecigne_a2i)\ **Post date:** [June 11, 2025, 2:45pm UTC](https://community.netwrix.com/t/issue-with-directory-manager/17061/5 "2025-06-11T14:45:45Z")
Hello, I already try with Firefox with the same issue. I’ll open a case asap Thanks 🙂 ---
**Author:** ![blecigne\_a2i](https://avatars.discourse-cdn.com/v4/letter/b/848f3c/32.png) [@blecigne\_a2i](https://community.netwrix.com/u/blecigne_a2i)\ **Post date:** [June 13, 2025, 12:35pm UTC](https://community.netwrix.com/t/issue-with-directory-manager/17061/6 "2025-06-13T12:35:15Z")
Hello Daanish, for information, the issue was the language of the browser. We changed the language of the browser from French to English. GroupID v.11 only supports English language for now and the feature to support other languages is part of the product’s road map. Maybe this will help someone 🙂 Regards ---
**Author:** ![daanish.sayyed](https://yyz1.discourse-cdn.com/netwrix/user_avatar/community.netwrix.com/daanish.sayyed/32/161_2.png) [@daanish.sayyed](https://community.netwrix.com/u/daanish.sayyed)\ **Post date:** [June 13, 2025, 12:44pm UTC](https://community.netwrix.com/t/issue-with-directory-manager/17061/7 "2025-06-13T12:44:35Z")
Hello Bejamin, Thanks for the update. This would certainly help in fixing the issue in the product. ---
**Author:** ![system](https://yyz1.discourse-cdn.com/netwrix/user_avatar/community.netwrix.com/system/32/3102_2.png) [@system](https://community.netwrix.com/u/system)\ **Post date:** [August 12, 2025, 12:44pm UTC](https://community.netwrix.com/t/issue-with-directory-manager/17061/8 "2025-08-12T12:44:38Z")
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