# Improve server page-timout **URL:** \ **Category:** Endpoint Protector Ideas\ **Tags:** planned-long-term\ **Created:** [May 13, 2026, 6:34am UTC](https://community.netwrix.com/t/improve-server-page-timout/130624 "2026-05-13T06:34:40Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![EDVGei](https://avatars.discourse-cdn.com/v4/letter/e/ecae2f/32.png) [@EDVGei](https://community.netwrix.com/u/EDVGei)\ **Post date:** [May 13, 2026, 6:34am UTC](https://community.netwrix.com/t/improve-server-page-timout/130624/1 "2026-05-13T06:34:41Z")
### What is a one sentence summary of your feature request? Improve server timeout handling ### Please describe your idea in detail. What is your problem, why do you feel this idea is the best solution, etc. it often happens that you are staying on a EPP page for a few minutes and if you then try to save the changes you made it results in a “Cannot execute command! An error occured!” error. This is extremely annoying because then all your changes are gone and you have to do it all over again. I already contacted the support and the main responds was “there is nothing we can do about it”. Ticket#00477680 As I am not aware of any other software with such an aggressive token timeout implementation, I surely think there is something that can be done. ### How do you currently solve the challenges you have by not having this feature? reload the page and make the changes all over again ### Upload any supporting images that you think should be considered in this idea. ![2026-05-12 09_50_20-Greenshot.png](https://netwrix1.discourse-cdn.com/netwrix/original/2X/0/0929e441c56fc46eba8cb9f2357f1649357542df.png) ---
**Author:** ![MihaiRosca](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@MihaiRosca](https://community.netwrix.com/u/MihaiRosca)\ **Post date:** [May 13, 2026, 8:01am UTC](https://community.netwrix.com/t/improve-server-page-timout/130624/2 "2026-05-13T08:01:29Z")
Hi, Thank you for the feedback and sorry to hear the support interaction wasn’t more helpful — this actually has a straightforward solution we should have pointed you to sooner. EPP already allows you to configure the session timeout duration directly from the console. You can find it under System Configuration → System Settings → Session Settings /Timeout (min), where you can set it anywhere between 5 and 60 minutes (default is 15 minutes). There is also a Timeout Counter setting that controls the warning countdown before the session expires. Adjusting those two values to better fit your workflow should resolve the issue you’re experiencing. ---
**Author:** ![EDVGei](https://avatars.discourse-cdn.com/v4/letter/e/ecae2f/32.png) [@EDVGei](https://community.netwrix.com/u/EDVGei)\ **Post date:** [May 13, 2026, 9:06am UTC](https://community.netwrix.com/t/improve-server-page-timout/130624/3 "2026-05-13T09:06:23Z")
No, that is not correct. This simply adjusts the timeout until you get logged out of the server. This has nothing to do with my feature request ---
**Author:** ![MihaiRosca](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@MihaiRosca](https://community.netwrix.com/u/MihaiRosca)\ **Post date:** [May 14, 2026, 6:29am UTC](https://community.netwrix.com/t/improve-server-page-timout/130624/4 "2026-05-14T06:29:42Z")
Hi , You’re right, and I apologize for the misdirection — the session timeout setting controls logout behaviour and doesn’t address the save error you’re describing. I understand now that the actual request is for the application to handle this scenario more gracefully, so that changes are not lost when a save operation fails in this way. I’ve noted this as a feature request and it’s something we’ll be looking at going forward. in our future releases We’ll keep you updated here as there is progress to share. ---
**Author:** ![EDVGei](https://avatars.discourse-cdn.com/v4/letter/e/ecae2f/32.png) [@EDVGei](https://community.netwrix.com/u/EDVGei)\ **Post date:** [May 18, 2026, 7:09am UTC](https://community.netwrix.com/t/improve-server-page-timout/130624/5 "2026-05-18T07:09:05Z")
Hi, ok got it. Correct, the feature request is for EPP to EITHER - eliminate those token timeouts completely and only have the session timeout(settings) in place or - have another workaround to handle it more “gracefully” as you said. Looking forward to updates on this matter. ---
**Author:** ![EDVGei](https://avatars.discourse-cdn.com/v4/letter/e/ecae2f/32.png) [@EDVGei](https://community.netwrix.com/u/EDVGei)\ **Post date:** [September 23, 2026, 11:25am UTC](https://community.netwrix.com/t/improve-server-page-timout/130624/6 "2026-09-23T11:25:30Z")
Any updates here?